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Problem Solving

3 articles

Articles

How do I contact customer service?

Our customer service team is available Monday - Friday, from 9 AM - 6 PM EST. We are currently experiencing some delays in response time, but please rest assured that we will come to the best resolution possible for you and your family! E-mail:

What are your return and refund policies?

Cerebelly's general policy is that we do not accept food item returns or issue refunds of your purchase price. Instead, we suggest donating to your local food bank or family in need to help kiddos in your area! However, if a product is delivered to

What should I do if my little one doesn't like a certain flavor?

First, don't panic! Lots of studies show that babies may need to be exposed to a new food 8 to 10 times over several days before it's accepted. So be persistent! Mixing Cerebelly with a food they already like can help, too. If your baby is still