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Cerebelly

Our customer service team is available Monday - Friday, from 9 AM - 7 PM EST.Please utilize the &quot;Contact Us&quot; form at the bottom of our Help Center and include your order number and username. &#xA0;

Our customer service team is available Monday - Friday, from 9 AM - 6 PM EST.

We are currently experiencing some delays in response time, but please rest assured that we will come to the best resolution possible for you and your family!

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How do I contact customer service?

Problem Solving

Placed the first order? Here's what happens next! [FAQs]

Can I customize what I'll receive in my next delivery?

How do I check my order status?

How do I Subscribe and Save?

How do I reschedule my subscription's delivery?

How do I reschedule my next shipment? copy

How do I cancel my boxes?

Manage My Account

Do you test for heavy metals?

Do you use any allergens in your food?

Does your food have added sugar?

How do you choose the pouches that go in the recommended packs?

How much Cerebelly should my little one eat?

Is the DHA oil in your food hexane-free?

Is there ascorbic acid, or anything of that sort, in any of the foods?

What about preservatives? How long does Cerebelly stay fresh?

What age is Cerebelly meant for?

What is the "organic nutrient blend" I see in your list of ingredients?

What is the science to support key nutrients benefitting brain development?

When should I transition my baby to solid foods? What Cerebelly products are best for this?

Food Science

Are the pouches microwavable?

Are your pouches and caps BPA-free? And can they be recycled?

Pouches + Packaging

What should I do if my little one  doesn't like a certain flavor?

What is Flavor Guarantee?

What are your return and refund policies?

How does your subscription program work?  How often will I receive Cerebelly pouches?

Where do you deliver and where can I buy in store?

Getting Starting with Cerebelly

Promotions

How do I contact customer service?Updated 4 months ago