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How do I contact your customer service team?
How do I contact your customer service team?
Updated over 5 months ago

Whether you are here to give us feedback, ask us a question, or have us resolve an issue for you - we are very much looking forward to assisting you via the Chat Messenger on our website or via email at [email protected].

We are currently transitioning our customer service software to a new provider and appreciate your patience regarding any delays.

  • Please provide your order ID if applicable.

  • Please note that our current customer service hours are 9:00 AM to 5:00 PM EST [Monday through Friday].

  • If you purchased our products from a retail store, please also let us know the store name and location.

  • To assist us in getting you the quickest response possible, please do not reach out more than once with the same request.

We look forward to assisting you!

The Cerebelly CX Team ๐Ÿง ๐Ÿฅฆ๐Ÿฅ•

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